Senior Software Engineer - Endpoint Services Portal (Ruby/Rails) at Huntress · Lumi · Lumi

Responsibilities

The Huntress team is looking for an innovative and highly motivated Senior Software Engineer with excellent problem-solving and communication skills to join our Endpoint Services team. This team is responsible for the core agent and endpoint platform capabilities that power endpoint health, reliability, observability, and troubleshooting at scale, enabling both customers and internal teams to better understand, manage, and support the Huntress Platform.
You’ll own and deliver end-to-end portal capabilities across our endpoint platform surface area: designing, developing, and shipping clear, scalable experiences that make fleet health, troubleshooting, and remediation actionable for partners and internal teams. Here, the portal refers to the Huntress application layer used to surface health, troubleshooting, configuration, and remediation workflows, and the agent refers to the software running on customer endpoints that generates the underlying health and diagnostic signals.
This includes building portal workflows, views, notifications, and configuration surfaces that turn agent signals into useful customer-facing experiences and internal tooling, reduce support friction, and improve trust in the platform. You will work alongside an innovative and diverse team of problem solvers, partnering closely with agent engineers, Product, and Support. This role sits at the intersection of portal engineering and endpoint/agent engineering, and we’re especially interested in candidates who have experience working effectively across team boundaries to turn backend platform capabilities into clear customer-facing and internal experiences.
As a Senior Software Engineer, you’ll lean in heavily on hands-on implementation while also influencing design, shaping portal-side solutions for platform initiatives, mentoring within the team, and helping improve how Huntress communicates health issues and next steps back to partners.
Design, develop, and maintain end-to-end portal solutions, primarily in Ruby on Rails, that support endpoint health, troubleshooting, and remediation workflows
Own delivery, quality, reliability, and maintainability of portal-side features within Endpoint Services’ domain
Build and improve portal workflows, views, notifications, and configuration surfaces that make agent health signals actionable at fleet scale
Partner closely with agent engineers to translate backend health signals, diagnostics, and platform capabilities into effective customer-facing and internal experiences
Collaborate with product management and stakeholders across the organization to break down endpoint and platform requirements into well-scoped technical work
Contribute to technical design discussions and propose practical solutions that balance usability, correctness, maintainability, and delivery speed
Write high-quality, well-tested code; participate in code reviews; and help raise the bar for engineering excellence on the team
Partner with Support and customer-facing teams to improve troubleshooting workflows, reduce investigation friction, and help resolve production issues

Senior Software Engineer - Endpoint Services Portal (Ruby/Rails)

Responsibilities

Benefits

Company

Huntress

More roles at Huntress