Deal Desk Analyst - NYC

New Yorkfull timeOn Site

mid

H1B: yes

Datadog Deal Desk Analyst at Datadog providing quoting and deal structuring support to global sales teams. Works cross-functionally to negotiate and resolve customer deal issues.

Responsibilities

Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams
Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
Function as point of contact and subject matter expert for Sales on deal pricing matters
Drive adherence to internal controls, protocols and business rules

Qualification

Strong attention to detailAbility to multi-taskStrong communication skillsAbility to work in fast pacedStrong quantitative skillsStrong MS WordExperience with Salesforce and CPQ

Required

At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company
Working knowledge of revenue recognition principles
Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
Strong attention to detail
Ability to multi-task
Strong communication skills
Ability to work in fast paced, high pressure environment
Strong quantitative skills
Strong MS Word, Excel and PowerPoint skills

Preferred

Experience with Salesforce and CPQ
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That s okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.