Director, Global Process Owner – Quote-to-Cash

New York Cityfull timeRemote

senior

H1B: yes

Mongodb The Director, Global Process Owner – Quote-to-Cash at MongoDB owns the end-to-end Quote-to-Cash process architecture across Cloud, Enterprise Advanced, and Professional Services. This role designs scalable, durable processes and governs global standards to support evolving business models and global growth.

Responsibilities

End-to-End Quote-to-Cash Process Ownership
Serve as the single global owner of MongoDB’s Quote-to-Cash process architecture across:
Cloud / consumption-based offerings
Enterprise Advanced (EA)
Professional Services
Define and maintain globally consistent process standards, governance models, and design principles across the Quote-to-Cash lifecycle
Ensure process decisions are scalable across evolving products, pricing models, geographies, and routes to market
Process Architecture Operating Model Design
Design scalable end-to-end workflows spanning:
Deal structure and approvals
Billing and invoicing
Revenue-impacting operational workflows

Qualification

Leadership AttributesSystems ThinkerArchitectCross-Functional Influencer

Required

10+ years of experience in Quote-to-Cash, Revenue Operations, Revenue Accounting Operations, Finance Transformation, or related functions
Deep understanding of end-to-end Quote-to-Cash workflows in a SaaS or consumption-based business model
Proven experience designing and scaling global operational processes in a high-growth public-company environment
Strong cross-functional leadership skills with experience influencing Product, Engineering, IT, Finance, and GTM organizations
Demonstrated ability to resolve complex operational tradeoffs and drive organizational alignment

Preferred

Experience supporting cloud or usage-based monetization models
Experience leading enterprise-scale process transformation initiatives
Familiarity with revenue accounting and billing operational requirements under ASC 606
Experience operating in complex multi-system environments
Leadership Attributes
Systems Thinker: Designs processes that scale across products, geographies, and operating models
Architect, Not Operator: Focuses on structural design and long-term scalability rather than day-to-day transaction execution
Cross-Functional Influencer: Aligns diverse stakeholders without relying on formal authority

Benefits

Medical
401(k)
PTO
Equity/RSU
Parental Leave
Wellness

Company

Mongodb

View company page

1001-5000 employees

Databases

Founded 2007

Source: greenhouse

Active within the past hour

Remote-friendly

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