Datacenter Hardware Operations Technician Lead, Industrial Compute

Required

• 8+ years of experience supporting large-scale datacenter hardware infrastructure, with experience in a senior technician, sustaining engineering, or hardware operations leadership role.
• Deep expertise with server platforms, GPU systems, storage infrastructure, rack integration, and datacenter hardware architecture.
• Strong experience diagnosing complex hardware failures and leading repair efforts in production environments.
• Experience conducting root cause analysis and driving long-term corrective actions.
• Strong understanding of hardware reliability engineering principles and fleet-health management.
• Proven ability to partner effectively across engineering, operations, manufacturing, and vendor organizations.
• Comfortable operating independently in high-priority production environments with significant operational responsibility.
• Excellent written and verbal communication skills with the ability to influence technical and operational decisions.
• Experience developing operational processes, maintenance standards, and technical documentation.
• Ability to travel occasionally to support new campus deployments and operational readiness activities.