Data Analyst, Trust & Safety

Americas / Remote / Full-timefull timeRemote

mid

$105k–$145k

H1B: yes

Resend Data Analyst, Trust & Safety at Resend responsible for identifying abuse patterns, analyzing behavioral signals, and developing scalable detection systems to maintain a safe email platform. This role involves root-cause investigations, metric instrumentation, and collaboration with engineering and operations.

Responsibilities

Root-cause investigations of unexpected events or spikes
Deeply understand and stay up to date on email abuse vectors and trends
Define, instrument, and monitor key metrics: time to detect, false-positive rate, coverage, enforcement latency
Build dashboards and reports for real-time and historical visibility into behavior and policy violations
Analyze signal effectiveness: precision, recall, drift, overlap, etc
Work with data engineering to shape data pipelines (ensuring data correctness, coverage, freshness)
Partner with engineering & ops to A/B test rule changes, evaluate trade-offs, and iterate

Qualification

Fluent in SQL + data tooling (eStrong sense of measurementYou thrive in ambiguityExperience with estimationComphttpsTrust & Safety investment blog post

Required

3+ years in data or analytics roles (ideally in security, fraud, or trust and safety)
Fluent in SQL + data tooling (e.g. Looker, Mode, Metabase, BI)
Comfortable working with large event/data sets
Strong sense of measurement: you build metrics that drive decisions
Good communicator—can explain nuanced analytics to non-data folks
You thrive in ambiguity, can build frameworks out of thin air
Experience with estimation, sampling, statistical validation
Familiarity with prediction and classification models
Comp: $105,000 - $145,000 USD, commensurate with experience
Learn more about how we work in Trust and Safety:
https://resend.com/philosophy
Trust & Safety investment blog post

Company

Resend

View company page

Source: ashby

Active within the past hour

Remote-friendly

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